ASSUREURS CRÉATEURS DE CONFIANCE
2023 Half-Year results Analysts Conference Call replay
Motor, home, agricultural, services, business, professionnals and local authorities
Individual health, individual protection, life insurance – individual savings/pensions, group insurance
Asset management, property management, employee savings, banking
Legal protection, credit insurance, assistance, remote surveillance of property and persons
Groupama Paris Val de Loire, Groupama Nord Est & Groupama Assurances Mutuelles
Acquiring new customers is a major challenge… but retaining them over time is the really hard part! Groupama does it by providing a local presence, maintaining good quality relationships and mutual insurance services and guiding customers throughout their first year.
The aim? To ensure that our new members know they are now part of a community, and are not just “customers” who have taken out an insurance policy. By leveraging Groupama’s mutualist values, we intend not only to retain our members and sell them more products, but also to make them want to get involved with their local mutual.
The five-step guidance offered throughout the first year:
The key success factors are:
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