A culture of efficiency

BE EFFICIENT AND DO OUR JOB WELL

• Increase operational efficiency by offering optimal service quality to our customers while controlling operating costs, without negatively affecting the necessary controls.
• Generate results to be able to invest in innovation, the development of new tools, etc.

 

OUR KEY PROJECTS

• Improve network efficiency
  – Optimise our processes
  – Develop a multi-channel approach
  – Do a better job of sharing the information gathered about each channel
• Increase our operational efficiency

 

MONITORED INDICATORS

Monitoring changes in overhead expenses enables the Group to improve the efficiency of its life and non-life businesses.

 

DISCOVER THE OTHER WORKSTREAMS
OF THE GROUP STRATEGIC PROGRAM 2014-2018