Efficiency is a vital lever for improving the Group's performance.
BE EFFICIENT AND DO OUR JOB WELL
- Increase operational efficiency by offering optimal service quality to our customers while controlling operating costs, without negatively affecting the necessary controls.
- Generate results to be able to invest in innovation, the development of new tools, etc.
OUR KEY PROJECTS
- Improve network efficiency
– Optimise our processes
– Develop a multi-channel approach
– Do a better job of sharing the information gathered about each channel
- Increase our operational efficiency
Monitoring changes in overhead expenses enables the Group to improve the efficiency of its life and non-life businesses.
DISCOVER THE OTHER WORKSTREAMS
OF THE GROUP STRATEGIC PROGRAM 2014-2018